We reserve the right to refund any order where freight is not a viable option. This is typically applicable to rural/remote areas where our couriers cannot service. We can accomodate rural/remote orders by arranging a custom freight quote - please reach out to us to arrange a quote.

Payment Methods

Budgeting for a renovation or new build? We have a range of options to pay including buy now and pay later solutions to suit your circumstances.

We accept the following methods; Visa, MasterCard, American Express, Afterpay and PayPal.

If you are a trade customer, please ‘add to quote’ and we will be in touch with trade pricing.

Delivery Services

See our delivery information for more details on our courier services.
Items will be dispatched from our Sydney/Melbourne/Brisbane warehouse as soon as we receive your order,for delivery timeframes, please see more here.

Estimate Shipping

Please see our Return and Cancellation Policy for more details.

Visit our help centre to view our full returns policy and more!

Returns and Cancellation Policy

We have a flat rate 20% of the purchase price return fee.

Please see our Return and Cancellation Policy for more details.

Visit our help centre to view our full returns policy and more!

Members of the Plumber Supplies Reno Club enjoy exclusive benefits

Do you have an upcoming reno project or a new build? Are you social media savvy
and planning on chronicling your journey? Then the 'Reno Club' is the partnership you've been looking for!

Have a Reno Club promo code?

Shop from our promo code inclusions collection to use your code at checkout. Only one code can be used per order, some minimum spends apply. 

Read more about the Reno Club here!

Each brand and product has different warranty timelines and
conditions. Please click here for further information  https://www.plumbersupplies.com.au/pages/returns
or email us at sales@plumbersupplies and we will be in touch.