Shipping and Delivery

All orders must be inspected within 24 hours for anything damaged or missed. We cannot replace items that have been misplaced or damaged if it is not reported within the 24 hour time period. Our freight carriers all work on a 24 hour reporting period.

Shipping & Delivery 

How long to ship my order? 

We appreciate that your projects are on a tight timeline. We endeavour to fulfill all orders within 2-4 Ex Warehouse business days, however in some instances this can be up to 5-10 business days. Please note that our stock is held over multiple warehouses and suppliers which will affect delivery times. Please note that custom ordered and custom made vanities will have longer leadtimes. Email sales@plumbersupplies.com.au if you require additional assistance.


I've ordered from multiple suppliers. When will my order come?

If you're order requires fulfillment from multiple warehouses, you may recieve your order in multiple packages. All of our warehouses and suppliers work hard to ensure that your orders all arrive within a similar timeframe. We aim to have orders dispatched within 2-4 business days, with longer times if the products are on backorder or custom ordered.  

My order is damaged - what do I do?


Please email us at orders@plumbersupplies.com.au within 24 hours of receiving goods. We cannot cover product damage after this time.

Please email us at sales@plumbersupplies.com.au with any questions.