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Cistern Won't Stop Running? Match the Right Washer to Your Toilet Brand

Buying GuideBen Norman

A running or trickling cistern is almost always a worn washer, not a faulty valve - and the washer has to match your cistern brand to seal properly. Here's how to tell which one has failed and find the right FIX-A-LOO replacement.

AS1428.1 Toilet Backrests: Padded, Vandal-Proof or Antimicrobial?

3monkeezBen Norman
A backrest isn't an optional comfort item on an accessible toilet — AS1428.1 requires one behind the pan so a user can lean back and stabilise them...

Wall Basin Mixer Spout Length: Nero Kara 180mm vs 217mm Explained

Basin MixersBen Norman

Nero's Kara wall basin mixer comes in two spout lengths - 180mm and 217mm. Here's how to measure your basin and pick the right reach before the wall outlet goes in.