Frequently Asked Questions
Genuine Caroma spare parts have the Caroma logo, come in official packaging, and are made from high-quality materials. Always buy from authorized retailers like us to ensure authenticity.
Each spare part is designed for specific Caroma toilet models. Check the product description for compatibility details, or contact us with your toilet model number for assistance.
Identify your toilet model (usually found inside the cistern), then match it with our product descriptions. If unsure, send us a photo of your existing part, and our team will help.
Yes! We offer a 30-day hassle-free return policy. The item must be unused, in original packaging, and meet our returns criteria.
Each product comes with installation instructions. We also provide step-by-step guides and videos on our blog to help you replace parts easily.
Yes, all genuine Caroma spare parts are covered by a 12-month manufacturer warranty against defects.
Some newer Caroma parts are backward compatible with older models, while others require specific replacements. Check the compatibility details on each product page.
Flush Valve: Controls water release from the cistern into the bowl. Inlet Valve: Regulates water refilling in the cistern after flushing. If you're unsure which part you need, contact us!
Yes! We have special trade pricing for bulk orders. Contact us for exclusive discounts and business account perks.