Frequently Asked Questions

Genuine Caroma spare parts have the Caroma logo, come in official packaging, and are made from high-quality materials. Always buy from authorized retailers like us to ensure authenticity.
Each spare part is designed for specific Caroma toilet models. Check the product description for compatibility details, or contact us with your toilet model number for assistance.
Identify your toilet model (usually found inside the cistern), then match it with our product descriptions. If unsure, send us a photo of your existing part, and our team will help.
Yes! We offer a 30-day hassle-free return policy. The item must be unused, in original packaging, and meet our returns criteria.
Each product comes with installation instructions. We also provide step-by-step guides and videos on our blog to help you replace parts easily.
Yes, all genuine Caroma spare parts are covered by a 12-month manufacturer warranty against defects.
Some newer Caroma parts are backward compatible with older models, while others require specific replacements. Check the compatibility details on each product page.
Flush Valve: Controls water release from the cistern into the bowl. Inlet Valve: Regulates water refilling in the cistern after flushing. If you're unsure which part you need, contact us!
Yes! We have special trade pricing for bulk orders. Contact us for exclusive discounts and business account perks.

How to Choose the Right Caroma Spare Part

Choosing the Right Caroma Genuine Spare Part

Finding the correct replacement part is crucial for ensuring a perfect fit and optimal performance. Follow these steps:

Step 1: Identify Your Caroma Model

Check inside your toilet cistern for a model number sticker.

Compare it with our product descriptions.

Step 2: Understand Common Spare Parts

Flush Valves: If your toilet is running constantly, you may need a replacement.

Inlet Valves: If your cistern isn’t refilling properly, an inlet valve might be required.

Seals & Buttons: Worn-out buttons or rubber seals often cause leaks or weak flushes.

Step 3: Check Compatibility & Order the Right Part

Still unsure? Contact our team for expert advice!

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