Orders are shipped within 2 to 4 business days Ex Warehouse. If you would like a more accurate time frame, please reach out to us.
We reserve the right to refund any order where freight is not a viable option. This is typically applicable to rural/remote areas where our couriers cannot service. We can accomodate rural/remote orders by arranging a custom freight quote - please reach out to us to arrange a quote.
Payment Methods
Budgeting for a renovation or new build? We have a range of options to pay including buy now and pay later solutions to suit your circumstances.
We accept the following methods; Visa, MasterCard, American Express, Afterpay and PayPal.
If you are a trade customer, please ‘add to quote’ and we will be in touch with trade pricing.
Delivery Services
See our delivery information for more details on our courier services.
Items will be dispatched from our Sydney/Melbourne/Brisbane warehouse as soon as we receive your order,for delivery timeframes, please see more here.
Estimate Shipping
Please see our Return and Cancellation Policy for more details.
Visit our help centre to view our full returns policy and more!
Returns Information
You have 30 days from date of purchase to return your product. For change of mind purchases, the customer is to return the goods to 2/71 Jijaws Street, Sumner at their expense. As the item has already been shipped, the initial shipping fee paid will not be refunded.
My order was damaged or faulty
Your satisfaction is our priority! If you've ordered an item that damaged or faulty, please email sales@plumbersupplies.com.au.
We encourage you to inspect all orders within 24 hours of receiving them, even if your renovation is not yet underway. We cannot accept damage claims after this 24 hour period as we cannot determine when or how the damage occurred.
We require photographic evidence of the damages are required within 24 hours of receiving an order.
We also do not accept damages that occur as a result of product installation.
Change of mind - within 30 days of purchase
You must return the goods to 2/71 Jijaws Street, Sumner QLD 4074. A restocking fee of 20% will be incurred across all items returned.
Each brand and product has different warranty timelines and conditions. Please click here for further information or email us at sales@plumbersupplies and we will be in touch.
Description
Australian Valve Group (AVG) PTR15/1000 15mm (1/2") 1000kPa PTR Pressure and Temperature Relief Valve (also known as TPR valve) is cross compatible with other popular makes such as Reliance HT55 PTR valve with same fitments and functions.
During the hot water services' heating cycles, the volume of water will expand as the temperature increases. This volume expansion creates excessive pressure inside the water cylinder and must be regulated. The AVG PTR valve is designed to regulate and relieve the pressure in hot water services by dripping in a controlled manner. 2-5L a day of dripping is normal, depending on the hot water usage and the amount of heating going into the water.
The AVG PTR valve is also a mechanical protection device for the hot water services. In rare occasions of faulty thermostat or heating element, the hot water service can overheat and build dangerously high pressures. When the AVG PTR valve senses this abnormally high temperature and pressure, it will dump large amounts of water in hundreds of liters for an emergency pressure relief.
A functioning PTR valve is a requirement by law in Australia for safety and the AVG PTR valve is approved under the Watermark standard. The AVG PTR valve comes with an insulation jacket and allows for a professional look and minimal heat loss.
A PTR valve usually has a life span about 5 years and needs replacing if you notice excessive water leakage in a stream instead of a controlled dripping. The AVG PTR valve is cross compatible with many other brands such as Reliance, Tomson, Nefa and Refex.
The AVG PTR valve fits perfectly with mainstream heat pump, solar, electric and gas storage water heater brands such as Rheem, Vulcan, Rinnal, Dux, Aquamax, Thermann, Apricus and Solahart.
Technical Details
- Each valve is individually tested and calibrated to ensure that it meets the correct pressure specifications
- Australian Watermark Approved (Australian Standard AS1357.1 under Licence No. 2639 and meets AS4020, Drinkable Water Standard)
- Suitable for either horizontal or vertical installation
- This valve is designed to automatically reseat after each action
- Insulation Jacket included
- Manufactured under quality control assurance ISO 9001 and ISO 9002
Package Contents
- AVG PTR15/1000 15mm (1/2") 1000kPa PTR Valve with insulation jacket
- Package Weight: 350g
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