Penstocks

We reserve the right to refund any order where freight is not a viable option. This is typically applicable to rural/remote areas where our couriers cannot service. We can accomodate rural/remote orders by arranging a custom freight quote - please reach out to us to arrange a quote.

Payment Methods

Budgeting for a renovation or new build? We have a range of options to pay including buy now and pay later solutions to suit your circumstances.

We accept the following methods; Visa, MasterCard, American Express, Afterpay and PayPal.

If you are a trade customer, please ‘add to quote’ and we will be in touch with trade pricing.

Delivery Services

See our delivery information for more details on our courier services.
Items will be dispatched from our Sydney/Melbourne/Brisbane warehouse as soon as we receive your order,for delivery timeframes, please see more here.

Estimate Shipping

Please see our Return and Cancellation Policy for more details.

Visit our help centre to view our full returns policy and more!

Returns and Cancellation Policy

We have a flat rate 20% of the purchase price return fee.

Please see our Return and Cancellation Policy for more details.

Visit our help centre to view our full returns policy and more!

Each brand and product has different warranty timelines and conditions. Please click here for further information or email us at sales@plumbersupplies and we will be in touch.